​
Get Paid Without Being There

Payment links let you collect payments remotely. Send a secure link to your customer via any messaging app, and they can pay instantly from their phone.
Perfect for: Pre-orders, deliveries, remote services, and social commerce
1

Create Link

Enter amount and description in Robin app
2

Share Link

Send via WhatsApp, SMS, email, or any platform
3

Customer Pays

Customer clicks link and chooses payment method
4

Instant Notification

Get notified the moment payment is received
For single transactions with specific customers:
  1. Open Robin → New Payment → Payment Link
  2. Enter Details:
    • Amount (required)
    • Description (what they’re paying for)
    • Customer name (optional)
    • Due date (optional)
  3. Generate & Share → Copy link or share directly
For repeated payments or standard products:

Fixed Amount

Set price for specific products/services
  • Consultation fees
  • Standard packages
  • Membership fees

Variable Amount

Let customers enter amount
  • Donations
  • Tips
  • Custom orders

​
Sharing Options

Hi [Customer]! 

Here's your payment link for [Product/Service]:
https://pay.robin.now/abc123

Amount: RM 150.00
Valid until: [Date]

Click to pay securely 🔒

​
Payment Page Features

When customers click your link, they see:

  • Your Business Name and logo
  • Amount Due clearly displayed
  • Item Description of what they’re paying for
  • Payment Options:
    • All major e-wallets
    • Online banking (FPX)
    • Credit/debit cards
  • Security Badge for trust

​
Advanced Features

​
Automation Options

Pro Feature: Set up automatic reminders for unpaid links after 24/48/72 hours.

​
Use Cases

​
Pre-Orders & Deposits

  1. Create link for deposit amount
  2. Share when taking orders
  3. Track who has paid
  4. Send balance link later

​
Delivery Services

  1. Send link with order confirmation
  2. Customer pays before delivery
  3. Driver confirms payment in app
  4. No cash handling needed

​
Service Businesses

  1. Send quote via payment link
  2. Customer approves and pays
  3. Begin work after payment
  4. Send final invoice if needed

​
Online Selling

Instagram Shops

  • Link in bio for products
  • DM links for inquiries
  • Story links for flash sales

Facebook Marketplace

  • Send after negotiation
  • Secure payment before meetup
  • Build trust with buyers

​
Track Performance

View analytics for each link:
  • Views - How many clicked
  • Conversion - Views that paid
  • Time to Pay - Average payment time
  • Abandonment - Started but didn’t complete

​
Bulk Actions

  • Export - Download link history
  • Resend - Send reminders in bulk
  • Cancel - Void multiple links
  • Duplicate - Copy successful link formats

​
Best Practices

​
Increase Payment Success

1

Clear Description

Always include what customer is paying for
2

Add Urgency

Set reasonable expiry dates
3

Professional Touch

Upload your logo and use proper formatting
4

Follow Up

Send gentle reminders for unpaid links

​
Security Tips

  • Each link has unique ID and can’t be guessed
  • Links can be cancelled anytime
  • Set expiry for sensitive transactions
  • Monitor for unusual activity

​
Integration Ideas

​
With Your Workflow

  1. CRM Integration - Track payments per customer
  2. Accounting - Auto-reconcile with your books
  3. Inventory - Update stock on payment
  4. Delivery - Trigger shipping on payment

​
Marketing Campaigns

  • Email Campaigns - Embed payment buttons
  • SMS Blasts - Include payment links
  • QR Flyers - Print QR that opens payment link
  • Social Ads - Direct to payment page

​
Common Issues

​
Next Steps

Digital Wallets

Deep dive into e-wallet acceptance

Digital Receipts

Automatic receipts for link payments