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Robin transforms your smartphone into a comprehensive business solution. Here’s everything you get with our platform:

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Payment Processing

Accept all types of payments with industry-leading security and reliability:

Tap-to-Pay Technology

Native NFC Support: Accept contactless payments directly on compatible smartphones without additional hardware

Universal Card Acceptance

All Major Networks: Visa, Mastercard, American Express, and other global card networks

Digital Wallet Support

Modern Payments: Apple Pay, Google Pay, Samsung Pay, and other NFC-enabled payment methods

Stripe Infrastructure

Enterprise Security: Powered by Stripe’s globally trusted, PCI DSS compliant payment infrastructure

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Payment Methods Supported

  • Contactless Cards
  • Digital Wallets
  • Traditional Cards
  • Visa Contactless
  • Mastercard Contactless
  • American Express Contactless
  • UnionPay Contactless
  • Local Malaysian bank cards

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Business Management

Robin includes comprehensive tools to help you understand and grow your business:
Live Dashboard: Track sales, revenue, and customer patterns with real-time updates - Daily, weekly, and monthly sales reports - Transaction history with filtering and search - Customer behavior insights - Peak hours and seasonal trends - Revenue breakdowns by payment method Export Options: Download reports in CSV or PDF format for accounting purposes
Smart Stock Tracking: Manage products and monitor stock levels automatically - Product catalog with photos and descriptions - Automatic stock deduction after sales - Low-stock alerts and notifications - Barcode scanning for quick item lookup - Category-based organization Bulk Operations: Import/export product data and update prices in batches
Professional Documentation: Generate receipts and invoices automatically - Customizable receipt templates with business branding - Email and SMS receipt delivery options - Invoice generation for B2B customers - Tax calculation and GST compliance - QR codes for digital receipt verification Record Keeping: All transactions automatically stored for easy access
Relationship Building: Track customer information and purchase history - Customer profiles with contact information - Purchase history and preferences - Loyalty program integration (coming soon) - Customer notes and tags - Birthday and anniversary reminders Communication: Send promotional messages and updates to customers

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Device Compatibility

Robin works on a wide range of devices to fit your business needs:
iPhone Users: Tap-to-Pay works natively on iPhone with iOS 16+ — no additional hardware needed
Android Users: NFC-enabled devices with Android 8.0+ supported, with optional Stripe card readers for enhanced functionality

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Supported Devices

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Getting Started

Setting up Robin is designed to be simple and fast:
1

Download & Install

Download Robin from the App Store (iOS) or Google Play Store (Android) and install on your compatible device.
Free Download: No upfront costs or subscription fees
2

Business Registration

Provide basic business information including business name, address, and contact details. Required Documents: - Malaysian IC (MyKAD) for individual businesses - Business registration certificate (if applicable) - Bank account details for payouts
Quick Process: Most information can be entered directly in the app
3

Identity Verification

Complete KYC verification through Stripe Identity for compliance and security. Verification Steps: - Photo ID verification - Selfie for identity confirmation - Business document review
Fast Approval: Typically completed within 1-3 business days
4

Start Accepting Payments

Once approved, immediately begin processing transactions and managing your business.
Ready to Go: Start accepting payments as soon as verification is complete

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Pricing & Fees

Robin uses a transparent, pay-per-transaction model:

Simple Pricing Structure

No Setup Fees: Free to download and get started
No Monthly Fees: Only pay when you process transactions
No Hidden Costs: Transparent pricing with no surprises

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Transaction Fees

Competitive Rates: Around 2-3% per card transaction - Visa/Mastercard: Standard rate - American Express: Slightly higher rate - International cards: Additional processing fee - No per-transaction fixed fees Rate Details: Exact rates provided during onboarding based on business type and volume
Same Low Rates: Apple Pay, Google Pay, and other digital wallets charged at the same rate as their underlying card - No premium for digital wallet acceptance - Same processing speed as card payments - Enhanced security benefits
Fast Access to Funds: Quick payout schedule for better cash flow - Standard: T+2 business days to your bank account - Express: T+1 available for qualified merchants - No payout fees: Standard bank transfers included - Detailed reporting: Transaction-level breakdown available

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Security & Compliance

Robin meets the highest security standards to protect your business and customers:

PCI DSS Compliance

Highest Security Standards: All payment data handled according to PCI DSS Level 1 requirements via Stripe

Bank Negara Approved

Local Compliance: Operating under Malaysian financial regulations through Stripe’s local licensing

End-to-End Encryption

Data Protection: All payment data encrypted from device to processor with no sensitive data stored locally

Fraud Prevention

Advanced Monitoring: Machine learning-powered fraud detection and risk management through Stripe’s global network

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Security Features

  • Tokenization: Card numbers replaced with secure tokens - EMV Compliance: Chip card security standards - 3D Secure: Additional authentication for online transactions - Device Security: Biometric authentication and device encryption
  • Encrypted Storage: All business data encrypted at rest - Secure Transmission: HTTPS/TLS for all communications - Access Controls: Role-based permissions for team members - Audit Trails: Complete transaction and access logging
  • PCI DSS Level 1: Highest payment security certification - SOC 2 Type II: Operational security controls - ISO 27001: Information security management - Malaysian Regulatory: Bank Negara compliance via Stripe Malaysia

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Support & Training

Get the help you need to succeed with Robin:

Setup Assistance

Guided Onboarding: Step-by-step setup assistance available in Bahasa Malaysia and English

Training Resources

Learn at Your Pace: Video tutorials, user guides, and best practices documentation

Customer Support

Local Support: Malaysian-based support team available via chat, email, and phone

Business Resources

Growth Tools: Tips and strategies for growing your business with digital payments

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What’s Next?

Ready to transform your business with Robin?

Market Opportunity

Learn about the massive opportunity in Malaysian micro-business payments

Competitive Analysis

See how Robin compares to other payment solutions in Malaysia
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