Robin Features
Complete smartphone POS solution with integrated business management tools
Robin transforms your smartphone into a comprehensive business solution. Here’s everything you get with our platform:
Payment Processing
Accept all types of payments with industry-leading security and reliability:Tap-to-Pay Technology
Native NFC Support: Accept contactless payments directly on compatible
smartphones without additional hardware
Universal Card Acceptance
All Major Networks: Visa, Mastercard, American Express, and other global
card networks
Digital Wallet Support
Modern Payments: Apple Pay, Google Pay, Samsung Pay, and other
NFC-enabled payment methods
Stripe Infrastructure
Enterprise Security: Powered by Stripe’s globally trusted, PCI DSS
compliant payment infrastructure
Payment Methods Supported
- Visa Contactless
- Mastercard Contactless
- American Express Contactless
- UnionPay Contactless
- Local Malaysian bank cards
Business Management
Robin includes comprehensive tools to help you understand and grow your business:Real-Time Analytics & Reporting
Real-Time Analytics & Reporting
Live Dashboard: Track sales, revenue, and customer patterns with
real-time updates - Daily, weekly, and monthly sales reports - Transaction
history with filtering and search - Customer behavior insights - Peak hours
and seasonal trends - Revenue breakdowns by payment method Export
Options: Download reports in CSV or PDF format for accounting purposes
Inventory Management
Inventory Management
Smart Stock Tracking: Manage products and monitor stock levels
automatically - Product catalog with photos and descriptions - Automatic stock
deduction after sales - Low-stock alerts and notifications - Barcode scanning
for quick item lookup - Category-based organization Bulk Operations:
Import/export product data and update prices in batches
Digital Receipts & Invoicing
Digital Receipts & Invoicing
Professional Documentation: Generate receipts and invoices automatically -
Customizable receipt templates with business branding - Email and SMS receipt
delivery options - Invoice generation for B2B customers - Tax calculation and
GST compliance - QR codes for digital receipt verification Record Keeping:
All transactions automatically stored for easy access
Customer Management
Customer Management
Relationship Building: Track customer information and purchase history -
Customer profiles with contact information - Purchase history and
preferences - Loyalty program integration (coming soon) - Customer notes and
tags - Birthday and anniversary reminders Communication: Send
promotional messages and updates to customers
Device Compatibility
Robin works on a wide range of devices to fit your business needs:iPhone Users: Tap-to-Pay works natively on iPhone with iOS 16+ — no
additional hardware needed
Android Users: NFC-enabled devices with Android 8.0+ supported, with
optional Stripe card readers for enhanced functionality
Supported Devices
Native Tap-to-Pay Support:
- iPhone XS and later models
- iOS 16.0 or higher required
- Built-in NFC for contactless payments
- No additional hardware needed
- Seamless integration with iOS
- Highest security standards
- Best user experience
- Instant setup
Getting Started
Setting up Robin is designed to be simple and fast:1
Download & Install
Download Robin from the App Store (iOS) or Google Play Store (Android) and
install on your compatible device.
Free Download: No upfront costs or subscription fees
2
Business Registration
Provide basic business information including business name, address, and
contact details. Required Documents: - Malaysian IC (MyKAD) for individual
businesses - Business registration certificate (if applicable) - Bank account
details for payouts
Quick Process: Most information can be entered directly in the app
3
Identity Verification
Complete KYC verification through Stripe Identity for compliance and security.
Verification Steps: - Photo ID verification - Selfie for identity
confirmation - Business document review
Fast Approval: Typically completed within 1-3 business days
4
Start Accepting Payments
Once approved, immediately begin processing transactions and managing your
business.
Ready to Go: Start accepting payments as soon as verification is
complete
Pricing & Fees
Robin uses a transparent, pay-per-transaction model:Simple Pricing Structure
No Setup Fees: Free to download and get started
No Monthly Fees: Only pay when you process transactions
No Hidden Costs: Transparent pricing with no surprises
No Monthly Fees: Only pay when you process transactions
No Hidden Costs: Transparent pricing with no surprises
Transaction Fees
Standard Card Transactions
Standard Card Transactions
Competitive Rates: Around 2-3% per card transaction - Visa/Mastercard:
Standard rate - American Express: Slightly higher rate - International
cards: Additional processing fee - No per-transaction fixed fees Rate
Details: Exact rates provided during onboarding based on business type and
volume
Digital Wallet Transactions
Digital Wallet Transactions
Same Low Rates: Apple Pay, Google Pay, and other digital wallets charged
at the same rate as their underlying card - No premium for digital wallet
acceptance - Same processing speed as card payments - Enhanced security
benefits
Payout Schedule
Payout Schedule
Fast Access to Funds: Quick payout schedule for better cash flow -
Standard: T+2 business days to your bank account - Express: T+1
available for qualified merchants - No payout fees: Standard bank
transfers included - Detailed reporting: Transaction-level breakdown
available
Security & Compliance
Robin meets the highest security standards to protect your business and customers:PCI DSS Compliance
Highest Security Standards: All payment data handled according to PCI
DSS Level 1 requirements via Stripe
Bank Negara Approved
Local Compliance: Operating under Malaysian financial regulations
through Stripe’s local licensing
End-to-End Encryption
Data Protection: All payment data encrypted from device to processor
with no sensitive data stored locally
Fraud Prevention
Advanced Monitoring: Machine learning-powered fraud detection and risk
management through Stripe’s global network
Security Features
Payment Security
Payment Security
- Tokenization: Card numbers replaced with secure tokens - EMV Compliance: Chip card security standards - 3D Secure: Additional authentication for online transactions - Device Security: Biometric authentication and device encryption
Business Data Protection
Business Data Protection
- Encrypted Storage: All business data encrypted at rest - Secure Transmission: HTTPS/TLS for all communications - Access Controls: Role-based permissions for team members - Audit Trails: Complete transaction and access logging
Compliance Certifications
Compliance Certifications
- PCI DSS Level 1: Highest payment security certification - SOC 2 Type II: Operational security controls - ISO 27001: Information security management - Malaysian Regulatory: Bank Negara compliance via Stripe Malaysia
Support & Training
Get the help you need to succeed with Robin:Setup Assistance
Guided Onboarding: Step-by-step setup assistance available in Bahasa
Malaysia and English
Training Resources
Learn at Your Pace: Video tutorials, user guides, and best practices
documentation
Customer Support
Local Support: Malaysian-based support team available via chat, email,
and phone
Business Resources
Growth Tools: Tips and strategies for growing your business with digital
payments